Beginning of the Year Technology Information
A variety of information about the Student Portal, eClass and apps that are useful to students and parents is included below. Click on the topic you are interested in to learn more.
Schedule for the First Days of School
Classes begin on Wednesday, August 4. Some students will begin the school year on campus while others will learn digitally from home. Here are the details:
- Wed, August 4: 9th grade in person, 10th-12th grade digital learning
- Thurs, August 5: 9th and 10th grades in person, 11th and 12th grade digital learning
- Fri, August 6: 9th and 10th grades in person, 11th and 12th grade digital learning
- Mon, August 9: All students in person
Digital Learners: Students who are learning digitally over the first few days of school will need to visit the eClass page for each class at the time the course is scheduled. Most classes will have a live class via Zoom. Zoom links should be available a few minutes before the class period in the Announcement section of the eClass page (on the left side).
Advisement/Guided Study: Many students have a Guided Study class on their schedule. This class is scheduled during 4th, 5th or 6th period and is typically listed as Academic Contact on your schedule. All students have an Advisement class on their schedule. This course is listed as an 8th period class and listed as Academic Contact on your schedule.
Bell schedule: We will be using our Advisement bell schedule for the first several days of school. Only students learning on campus will meet with their Guided Study and Advisement class. Students who scheduled for digital learning will not meet with their Guided Study and Advisement classes until they arrive on campus for in person learning.
StudentVue App for Students
The StudentVue app allows students to see their schedule, grades and their student number barcode, which is helpful to have at breakfast, lunch, and in the Media Center. More information is available about the StudentVue app.
ParentVue App for Parents
The ParentVue app allows parents to see student's schedule, assignments, and grades. More information is available about the ParentVue app.
Student Portal Passwords
Gwinnett County Public Schools shared important information regarding the password your student will use to obtain initial access to the student portal and instructional resources at the beginning of the 2021-22 school year.
On July 23, 2021, your student’s password was reset to reflect his or her birthday.
To access the student portal, your student will be required to type his or her numeric birthday in the password field using two digits for their birth month, two digits for their birthday, and four digits for their birth year. For example, if your student’s birth occurred on June 9, 2015, their reset password would be 06092015.
Students in Grades 6-12 will be required to change their password immediately after the first successful login to the student portal. GCPS is strongly recommending that students generate a passphrase as their password. A passphrase is a sentence-like string of words that is longer than a traditional password, easy to remember, and difficult to guess. Students, families, and staff members can learn more about creating a passphrase by visiting our website at www.gcpsk12.org/cybersecure.
Students in Grades K-5 will retain their birthdate password for the first six weeks of school. After Labor Day, K-5 students will be provided a unique passphrase as their password. More information on how to access an elementary student’s unique passphrase will be provided during the first few weeks of school.
The privacy and security of the information belonging to our students, families, and employees is a strategic priority and we appreciate your support in the district’s efforts.
Please email any concerns you may have about the password reset process to email@example.com.
Common Issues With Passwords
There are a few common issues with passwords. Please find the problem you are having to learn how to resolve the issue. There is no need to contact Gwinnett County Public Schools technology helpdesk. They are unable to help with student passwords.
Issue: I can’t remember my password.
Resolution: Student's teachers can reset a student password. The student should contact a teacher for assistance. If a teacher is not available, the student can email NHS.Technology@gcpsk12.org for assistance. After password reset by school personnel, the student will be prompted to change their password the first time they log in.
Issue: How do I log in after my password is reset?
Resolution: The user name for each student is the student's ID number. The initial password is the student birthdate in the MMDDYYYY format. Learn more using this document.
Issue: I'm locked out!
Resolution: Students will be locked out for 15 minutes if they enter the wrong password more than five times. Once a student has been locked out of their account, they will need to contact one of their teachers to reset the password back to the student birthdate and unlock the student. Students can attempt to login again after 15 minutes.
Finding a Student Schedule
Student schedules can be found through eClass. After logging in students can click "My StudentVue" in the student portal to see their schedule.
eClass is the computer system teachers use to support student learning in their classes. Basic information about eClass and the layout teachers will be using during the 2021-2022 school year at this link.
What does eClass look like?
Sample eClass Course Page
Sample eClass Weekly at a Glance Page
Google Account Issues
If a student is unable to access a web-based resource (i.e. Google Doc) within Chrome, it is likely they are logged into a personal Google account rather than their student account. Student Google accounts can be accessed through eClass by clicking on the Google Workspace for Education link under Additional Resources. Using this link should result in the student being logged in to their school account and the student should be able to access the Google based resource.
Clearing Cache: Clearing the browser cache can sometimes resolve login issues and other web related issues. Clear cache regularly (daily or weekly). For more information on clearing cache, perform a Google search for the browser you are using (i.e., How to clear cache in Chrome).
Application Issues: Switching Web browsers can sometimes resolve problems. The Chrome browser works well with most GCPS web-based applications.
Home Internet Test: Test your home internet speed by going to the link below. If the speed test results are lower than the speed the Internet Service Provider (ISP) has agreed to, the parent should report the discrepancy to the ISP. Perform this test prior to the first day if possible. Go to https://www.speedtest.net/ and click “GO”
Do You Have Technology Needs?
Norcross is providing students in 10th-12th who do not have access to technology for the first days of school (digital learning) a Chromebook. If a student does not have access to a technology device to use for their digital learning, please stop by Norcross between 7:30 am and 2:45 pm to check one out.